GENERAL FAQs

GENERAL FAQs

Date:Nov 06, 2017

Q: Are you trading company or manufacturer ?

A: We are a factory with our own international business department,.Also welcome customer visit our company for experiment.

Q: How long is your delivery time?

A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample and it's not free.

Q:could you make it according to our special requirements?

A:Of course,we can do .Please tell us you idea or your application.

Q:How about OEM ?

We provide OEM service ,and if you want printing your own logo on inner box , just send us your logo style ,and the we will give you the quotation.

Q:How do you control production quality ?

A: 3 times old test to confirm the products is well quality.

20 technician work together , and learn together , to improve our products.

48 hours working time to test the stability of our product before sending out.

 

Q:I have some materials to WELD/CUTTING/SEWING, but i dont know the effects it works?

 

A:Just let us know the materials and the thickness ,our engineer will check it and design the special method to made it .We accept samples from customers, do free test for customer.

 

Q:I want to order a certain product but i can't find it in the catalogue.

 

A:We can customize individual program depending different requirements for different customers. Also processing with supplied samples

 

Q:When can we get the reply ?

A:Any inquires will be replied with 24hours.Our sales team will try our best to support you,and welcome to call us if you have any question or immediate support .

 

Q:Is ultrasonic harmful to heath?

A:No, ultrasonic frequencies between 20 and 35 kHz are not harmful to humans. Sometimes unpleasant whistling side noises will occur. Therefore machines in the lower frequency range often have sound insulation.

 

Q:What is an amplitude?

A:The amplitude is the movement of the weld tool, and more specifically, the deflection at which the stack expands and contracts – between 5 and 50 µm. As comparison: The diameter of a human hair is only 100 µm. The frequency is the number of oscillations per second. . 35 kHz equal 35.000 movements per second.

 


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